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How rajawin link Handles Your Privacy

Your account data — including your wallet details for DANA, OVO, and GoPay — is handled with clear, specific practices we outline here. This page explains what we collect, how we use it, and how you can request access or changes at any time.

DANA, OVO, GoPay data handled separatelyAccount access protected by OTP verificationData requests answered via live supportCookie controls available in your browserRetention periods explained per data type
rajawin link How rajawin link Handles Your Privacy
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

Account Security and OTP Flow

Every login is verified through a one-time code sent to your registered number. This means even if your password is exposed, no one enters your account without your phone in hand.

Cookie Use and Browser Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowest on mobile. You can disable non-essential cookies in your browser settings at any time.

Retention and Deletion

Transaction records tied to DANA, OVO, and GoPay deposits are retained for the period required by our operational obligations. Once that window closes, records are deleted from active storage on a rolling basis.

Requesting Access or Changes

You can request a copy of your stored data or ask us to correct inaccurate details via live chat or Account Settings. We aim to respond to all data requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the chat widget inside your account to raise a data request. Our Indonesia support team handles privacy queries directly — no email queue, no waiting for a callback.
Account Help Centre Log in and go to Account Settings to review what personal information is stored. You can update your contact details or flag a discrepancy without contacting support first.
Wallet Verification Desk If your DANA, OVO, or GoPay details need to be corrected or removed from our records, the wallet verification desk handles that process with a one-time identity confirmation step.

Your Privacy Policy Questions

These are the questions we hear most often about how rajawin link handles personal data, wallet information, and account access in Indonesia. If yours is not covered here, our live chat support team can help you directly.

We collect your registered name, contact number, and the wallet identifier you use — DANA, OVO, or GoPay. We also store device and session data to keep your account running correctly on mobile.

Your wallet details are only shared with the payment processor needed to complete your transaction. That data is limited to what the processor requires and is not used for any other purpose.

Transaction records from DANA, OVO, and GoPay deposits and withdrawals are kept for the period our operational process requires. After that window, they are removed from active storage on a rolling schedule.

Yes. Open live chat inside your account or visit Account Settings to submit a data access request. We will respond within a reasonable timeframe and provide what is held in your account record.

For contact details, go to Account Settings and edit directly. For wallet identifiers tied to DANA, OVO, or GoPay, contact the wallet verification desk — a one-time identity confirmation step is required.

This policy applies to accounts where services are available under local law. Availability depends on your eligible region and what local regulations in Indonesia permit at the time of access.